Terms of service.
Mind To Mood Terms and Conditions
Definitions
"Delegate”, “You”, “Your” Any person who attends Mind To Mood organised events.
“Organiser”, “We”, “Our” Mind To Mood Ltd.
“Event” is a course or conference that Mind To Mood Ltd organise either on an in-person or an online basis.
“Venue” is the location where an in-person event is to take place.
“Business Customer” purchase tickets for business purposes, such as for use in their trade, craft, profession, or business.
Once Mind To Mood accepts an online booking, a contract regarding the Event will be established between Mind To Mood Ltd and the Delegate. However, if the Delegate violates the terms and conditions or fails to comply with the regulations provided, Mind To Mood Ltd may terminate the contract and prohibit the Delegate's participation in the Event. In such cases, Mind To Mood Ltd reserves the right to recover all outstanding payments and make any additional claims for loss or damage.
Law and Jurisdiction
These terms and conditions will be subject to and interpreted in accordance with UK law, and any disputes arising from the interpretation of these terms and conditions will be resolved by a UK court.
Registration and Payment
To attend the conference, Delegates must complete the registration process and provide accurate information. Payments must be made in full without any deductions, counterclaims, or withholdings, except for any tax deductions or withholdings that are required by law. Delegates will only be granted the right to attend the event once the payment is made in full. Once the ticket registration is completed, no further promotional offers can be applied to the original booking. Delegates can make the payment using a debit or credit card or through an invoice. Please contact us at info@mindtomood.com if you choose to pay via invoice.
Refunds
Please note that all tickets to our events are non-refundable. However, if you find that you are unable to attend the event, we may be able to offer you the option of transferring your ticket to a colleague or offer you credit that you can use towards any future event within a 12-month period. If you have any questions, please contact us at info@mindtomood.com.
Cancellations
Please note that we may cancel, reschedule, or modify our events. If such changes occur, all Delegates will be notified well in advance.
We may make certain changes to our events, including but not limited to digital and technical improvements, modifications to our agenda and speakers, changes to the venue or online streaming platform, and adjustments to the event date and timings to comply with relevant laws and regulations.
If an event cannot be held in person due to government restrictions or safety concerns, Mind To Mood will automatically move your ticket to the online conference. In these cases, 40% of the original ticket price will go towards the online event, while the remaining 60% will be kept as credit by Mind To Mood Ltd. This credit can be used towards any future event within the next 12 months from the original event date. However, if the credit is not used within this timeframe, it will expire, and We will no longer be responsible for the ticket holder's credit.
In case an event cannot be held in person due to government restrictions or safety concerns, and a Delegate decides not to attend the event, Mind To Mood will issue a credit for the original ticket fee. This credit can be used at any future event organised by Mind To Mood Ltd within 12 months from the original event date. It is important to note that the credit will expire after this 12-month period, and Mind To Mood Ltd will not be responsible for it.
The Delegate can opt to transfer the credit to another individual, but it is their responsibility to provide the transferee's information.
The changes will be communicated to You by the Mind To Mood team within a reasonable timeframe.
Code Of Conduct
Our goal is to create a safe and enjoyable experience for all community members attending our Events. We pride ourselves on inclusivity and a zero-tolerance policy for harassment or discrimination. We expect professional conduct and respect for all attendees. Harassment or abusive behaviour, including various forms of misconduct, will not be tolerated. Violators will be removed from events and banned from future participation.
Data Protection
We will need to store your personal information to process your registration and improve the quality and relevance of our events. We may also use your information to evaluate our marketing activities' effectiveness and deliver targeted advertising online. By providing your information, you agree to receive these communications and accept our Privacy and Cookie policy. If you no longer wish to receive these communications, you can easily opt-out by clicking the unsubscribe link located in the footer of our emails or by contacting us at info@mindtomood.com.
Our Events are sponsored. With permission, the delegate's name, job title, company and email address will be shared with individual sponsors for the purpose of sharing career & learning opportunities and products & services.
Filming and photography will occur during the conference for promotional and archival purposes. These visuals may be shared on our website, marketing materials, and social media channels. If you do not wish to have your photos or videos taken or shared through our channels, please inform the filming or photography team.
You can find more information on how we handle your data in our Privacy Notice.
Liability
We are not responsible for any loss, damage, or destruction of property belonging to the Business Customer or Delegate. This includes any losses or damages incurred due to the postponement or cancellation of the Event.
Delegates and Business Customers are responsible for their own safety and well-being during the event. We encourage our Delegates to secure their own insurance, including travel, health, and property insurance, as needed.
Copyright
We strive to provide accurate information about events to the best of our abilities. We retain all intellectual property rights associated with the Event, and distribution or copying of any content is strictly forbidden.
Amendments
We reserve the right to modify our terms and conditions at our discretion.